Northwest LIN hounours Jocelyn Bourgoin, CEO,
Santé Manitouwadge Health
THUNDER BAY,ONTARIO, - December 16, 2018- (LSN) The North West Local Health Integration Network (LHIN) Board of Directors presented the fourth annual North West LHIN Leadership Award , at the LHIN’s Board meeting in Thunder Bay. The award acknowledges outstanding transformation, partnerships and leadership excellence across Northwestern Ontario’s health care system.
In August, 2018, North West LHIN-funded Health Service Providers and Service Provider Organizations were invited to nominate individuals, teams, and organizations from across the region for the Leadership Award. This year, the Board of Directors awarded successful recipients from three categories.
Gil Labine, Board Chair of the LHIN, announced recipients in the categories of Collaboration/Partnership, Diversity and Inclusion, and Value Creation:
Jocelyn Bourgoin, Chief Executive Officer (CEO), Santé Manitouwadge Health was presented with the North West LHIN Leadership Award for his Exceptional Approach to Collaboration and Partnership. Jocelyn demonstrated exceptional visionary leadership and commitment to improving health care for his community. He is a champion for the preservation of services in small rural Northern communities and sees Local Health Hubs as a key component of this strategy. Under his leadership as CEO, Jocelyn undertook the integration of Santé Manitouwadge Health to create a “one-stop shop” for all local health care needs, to ensure seamless delivery of health care services for patients. His patient-focused leadership style fostered an organizational culture that supports input, innovation and patient-centred care at all levels that continues to drive Santé Manitouwadge Health forward.
Photo (left to right): Dr. Rhonda Crocker Ellacott, CEO, North West LHIN, Jocelyn Bourgoin, CEO, Santé Manitouwadge Health, Gil Labine, Chair, North West LHIN Board of Directors
Mary Berglund Community Health Centre Hub’s Client Focused Care = Community Wellbeing Initiative was awarded with the North West LHIN Leadership Award for their exceptional practice in value creation. Client Focused Care = Community Wellbeing is a multi-dimensional evidence-based initiative designed to enable delivery of better integrated, consistent, client-centred care and programs at the neighbourhood level. Using a grassroots approach, care and services are reflective of the need of the community members. The objective is to give each person in the community of Ignace the best quality of life. The initiative demonstrated better holistic care, high rates of sense of belonging in the community, increased client and family trust in health care, and improvements in health care utilization. It laid the foundation for the Mary Berglund Community Health Centre Hub, as a sector leader, to deliver patient-centred care.
Thunder Bay Regional Health Sciences Centre’s work in providing French Language Services was presented the North West LHIN Leadership Award for their Exceptional Practice in Diversity and Inclusion as an organization. Thunder Bay Regional Health Sciences Centre is unique in that it is a designated French Language Services provider, located in a city with few French-speaking people (2.7 per cent). Although this poses challenges in terms of filling designated bilingual positions, notable progress has been made by the regional hospital to enhance French Language Services for patients and their families. They include the implementation of a designated French Language Office position; the implementation of Linguistic Variable Questions at all points of admission and registration at the hospital; the development of French Language Services resources for staff; and, the implementation of a new process to ensure all patient education materials are bilingual. These changes now mean that programs and services are easily accessible in French, improving the care experience for French-speaking patients and families.
Geraldton District Hospital and the Thunderbird Friendship Centre’s Never Forgotten Program were presented with the North West LHIN Leadership Award for their Exceptional Practice in Diversity and Inclusion as a team. The Never Forgotten program was formed jointly by Geraldton District Hospital and the Thunderbird Friendship Centre to address a shortage of programs for Indigenous elders in the hospital’s long-term care wing. The program provides a collaborative approach to helping Indigenous elders reconnect with their heritage and improves the long-term care resident experience. Through the program, Indigenous staff from the Thunderbird Friendship Centre come to the long-term care wing and hold activities twice a week specific for the Indigenous experience, including making bannock bread, dream catchers, drummers and song, beading work and quilting.